Refund policy

We offer a 30-day money-back guarantee on items returned in unused condition.

Sale items, clearance items and special orders are final sale. Every Joryel Vera design stays in the collection — no design is ever retired — so the piece you love will still be available when you are ready.

Please ship returns using a tracked method and send us the tracking number when the package goes out. Contact us before shipping: 561-508-2945 or info@joryelverawholesale.com. Returns ship to Joryel Vera Enterprise, Inc., 11020 Legacy Drive, Unit 6-101, Palm Beach Gardens, FL 33410, United States.

Authorized retailers: see Trade Returns for the Starter Case Guarantee and Inventory Balancing.